WEBSITE MANAGEMENT & ONGOING SUPPORT

Your website should work for your business, not against it.

I work with business owners who already have a website but never have time to deal with it. I handle the updates, fixes, and ongoing improvements so your site keeps doing its job while you focus on running yours.

Any of this sound familiar?

Most business owners with a neglected website aren't lazy or careless. They're busy. That’s what I hear most often.

What makes this different.

Most web designers build your site and disappear. Agencies are expensive and slow. Doing it yourself eats time you don't have.

I'm a solo designer based in Winchester, VA who takes on a small number of management clients so every one of them gets real attention. When you reach out, you hear back from me.

  • One person who knows your site inside and out

  • Fast turnaround on requests no agency lag

  • Flexible arrangements that fit your actual needs

  • No long-term contracts you can't get out of

  • A designer who cares about your business, not just your invoice

  • Available to existing clients as well as new ones

What I handle for you.

Everything your site needs to stay current, functional, and working for your business.

Content updates

New photos, updated copy, seasonal changes, new service offerings — anything that needs to change on your site, I take care of it.

SEO improvements

Ongoing optimization to keep you showing up in local searches as Google's requirements evolve over time.

Performance & fixes

Broken links, slow pages, mobile issues, contact forms that stopped working — I catch and fix these before your customers do.

Design refreshes

As your business evolves, your site should too. I keep your design feeling current without a full rebuild every few years.

New pages & sections

Launching a new service, adding a team page, creating a landing page for a campaign — I build whatever the business needs.

Someone to call

More than anything, you have a real person who knows your site and picks up when something feels off.

"Working with McLaren was easy and a relief. She took this huge burden of a website redesign off my plate and got it done in a manner that was effective and respectful of my time."

Harlan Price

Ready for a site that stays up to date?

Winchester, VA based. Serving businesses everywhere.

A few things people usually ask.

  • No. I work with existing sites built by others too. As long as your site is on a platform I'm comfortable with, we can make it work.

  • However works best for you email, text, a quick call. Just reach out and I'll handle it.

  • Every arrangement is custom quoted based on how much support you need and how often. Reach out and we'll figure out what makes sense.

  • No. I'd rather earn your business every month than lock you into something. If it's not working for you, we part ways simply and cleanly.

  • That's fine too. Not everyone needs ongoing management — sometimes you just need one thing handled. Reach out and we'll sort it out.

THE PROCESS

Step 1 : Consultation

Coffee, lunch or a quick meeting during your busy day. Let’s meet, so I can best understand your business story.

✸ Business discovery form

✸ Share your business story

Step 2: Make a plan

After our consultation and you have returned the business discovery form, we will meet together to iron out the specifics. I will propose a solution for our project that includes timeline, cost estimate, scope, plan for maintenance and tools.

✸ Initial project proposal

✸ Cost Estimate and set a scope

Step 4: Design Development

I take your goals and our plan and turn them into a design with clear motives.

✸ We refine the scope together

✸ Content list

Step 5: Implementation

I will meet with you to go over the final design and when you are ready I will launch the site.

✸ Final changes!

✸ DNS and Nameserver updates

Step 3: Complete Proposal

I will send over our final changes in one document for easy approval.

✸ We refine the scope together

✸ Content list

Step 6: Customer Satisfaction

I offer a customer satisfaction guarantee. If you are not happy with the outcome of your product I am open to doing what I can to make it the best product for your business.